We want you to be fully satisfied with your purchase. If a purchase fails to meet your expectations however, we will gladly exchange or refund the item. Please note that all items must be returned within 10 days of receiving your order, in the condition that they were received: NOT WORN, ALTERED OR WASHED, DAMAGED and with ALL TAGS ATTACHED.
Refunds will be given for the cost of the item, not for the cost of shipping charges and are made in the same form as the original payment or by store credit only. When sending us your return, please email email@example.com for approval. Refunds will be issued only after the item has been received by us. Please allow 3 to 4 business days for processing.
Please note the time it takes for refunds to post to your account may vary greatly depending on your bank and/or credit card merchant. Please allow 10 business days for the credit to appear on your billing statement.
A return on any special order (non-stocked) furniture piece will incur a 30% restocking fee of the cost of the item. Shipping charges are non-refundable. Customer is responsible for return shipping fees. All furniture returns are subject to Modern Anthology's approval. Please contact our customer service for approval.
Cancellations to a furniture order may be made within 24 hours free of charge. Our furniture pieces, excluding vintage furniture, are made to order. Lead times can vary from 2-18 weeks. Please be sure to measure all doorways and interior spaces that furniture will be brought through to ensure that it will fit during delivery.
FINAL SALE ITEMS
All final sale items cannot be returned or exchanged. If we receive a returned final sale item, the package will be returned to you, and Modern Anthology will notify you via email. No refund will be issued.
Returns outside of the 10-day timeframe may be accepted at the discretion of Modern Anthology and may only be refunded as a store credit. Shipping and handling charges are non-refundable except when store credit is selected as means of refund. Please email firstname.lastname@example.org for approval on a return outside the 10 day window, prior to mailing the return to us.
All returns must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must have their original tags attached and be accompanied by a copy of the receipt. All special order items are considered final sale. Returns on stocked furniture items are subject to a 15% restocking fee.
Upon receiving your shoes, check the sizing by trying them on indoors, on a clean or carpeted surface until you are certain you are keeping them. Footwear returns must be unworn, in the state you received them, and in their original, undamaged shoebox as this is considered part of the product.