We want you to be fully satisfied with your purchase. If a purchase fails to meet your expectations however, we will gladly accept a return or exchange on most items providing it is retuned to us within 14 days of receiving your order, and that the item is unused and in its original condition.
To return an item, please contact our online team at email@example.com with your order number, item, and reason for return and we will assist you. If a return slip was provided with your order, simply fill out the form and include it in the box when returning your item to us.
All returns must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Items that have been WORN, ALTERED WASHED, DAMAGED or have had any TAGS or ORIGINAL PACKAGING REMOVED are not eligible for return.
Please note that made-to-order (non-stocked) items, custom pieces and Final Sale items are not eligible for return. Most special order items such as furniture, rugs and lighting are considered made-to-order and are not eligible for return. See individual product descriptions for eligibility details.
For returns outside of the return policy, Modern Anthology reserves the right to not accept the return or issue a store credit in place of a full refund.
Refunds will be given for the cost of the item, not for the cost of shipping charges and are made in the same form as the original payment or by store credit only.
Refunds will be issued only after the item has been received by us. Please allow 3 to 4 business days for processing. The time it takes for refunds to post to your account may vary depending on your bank and/or credit card merchant. Once a refund is issued, please allow at least 10 business days for the credit to appear on your billing statement.
A return on any special order (non-stocked) furniture piece will incur a 30% restocking fee of the cost of the item. Shipping charges are non-refundable. Customer is responsible for return shipping fees. All furniture returns are subject to Modern Anthology's approval. Please contact our customer service for approval.
Cancellations to a furniture order may be made within 24 hours free of charge. Our furniture pieces, excluding vintage furniture, are made to order. Lead times can vary from 2-18 weeks. Please be sure to measure all doorways and interior spaces that furniture will be brought through to ensure that it will fit during delivery.FINAL SALE
All final sale items cannot be returned or exchanged. If we receive a returned final sale item, the package will be returned to you, and Modern Anthology will notify you via email. No refund will be issued.LATE RETURNS
Returns outside of the 10-day timeframe may be accepted at the discretion of Modern Anthology and may only be refunded as a store credit. Shipping and handling charges are non-refundable except when store credit is selected as means of refund. Please email firstname.lastname@example.org for approval on a return outside the 10 day window, prior to mailing the return to us.
All returns must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must have their original tags attached and be accompanied by a copy of the receipt. All special order items are considered final sale. Returns on stocked furniture items are subject to a 15% restocking fee.FOOTWEAR
Upon receiving your shoes, check the sizing by trying them on indoors, on a clean or carpeted surface until you are certain you are keeping them. Footwear returns must be unworn, in the state you received them, and in their original, undamaged shoebox as this is considered part of the product.